US pandemic unemployment audit: fraud estimate and follow-up
- Auditor
- US Government Accountability Office
- Report date
- 12 September 2023
- Subject
- Pandemic unemployment insurance fraud estimate
- Contractor
- Not applicable
- Status
- open
- Last checked
- 20 October 2026
What the audit found
GAO examined federal and state unemployment-insurance payments made during the pandemic. It used samples, data matching and statistical modelling to estimate fraud across 53 participating state systems from April 2020 to May 2023 1.
Its estimated range was $100 billion to $135 billion, or 11 to 15 percent of benefits paid during the period. GAO said the full amount would probably never be known with certainty 1.
States reported identifying $55.8 billion in fraudulent and non-fraudulent overpayments from March 2020 to March 2023 and recovering $6.8 billion. The reported fraudulent portion was $5.3 billion, with $1.2 billion recovered 1.
GAO had made 26 related recommendations to the Labor Department since 2018. Sixteen were not fully implemented when the estimate report was issued, and the unemployment-insurance system remained on GAO's High Risk List 1.
The official response
The Labor Department told GAO that the fraud estimate was likely overstated and raised concerns about the estimation method. GAO disagreed and described its confidence interval, data sources and validity checks 1.
The department had allocated about $1.4 billion to states by July 2023 for work including fraud prevention, detection, investigation and recovery 1. It issued a system-transformation plan on 5 April 2024 in response to a separate GAO priority recommendation 2.
Parliament
Congress created four temporary unemployment programmes during the pandemic and required GAO oversight of the federal response 1,3. GAO later testified to House oversight members on fraud risks in federally funded, state-administered programmes 3.
GAO has placed matters before Congress on data analysis, programme design and future emergency controls. Its 2026 work recorded open recommendations for both agencies and Congress 3.
Follow-up audits and recommendations
GAO's transformation recommendation calls for coordinated action on service, financial risk, payment accuracy, claim timeliness and access. GAO rates it open and partly addressed 2.
By December 2024, Labor officials said 47 of 53 plan strategies were complete or in progress. In April 2026 the department told GAO it was reassessing its approach against current administration priorities 2.
The Labor Department Inspector General continued to list open recommendations on access to state claims data, analytics and controls. Its oversight record reports 58 pandemic-related audits and 169 corrective recommendations through March 2025 4.
Courts, tribunals and investigations
The audit estimate covers programme-wide fraud and does not decide whether any individual committed an offence 1. Separate federal prosecutions require evidence and court process in named cases.
In May 2025 a federal court sentenced three people in a Georgia unemployment-insurance case involving more than 5,000 claims and at least $30 million in benefits 5. That judgment is one enforcement outcome and does not validate every payment included in GAO's statistical estimate.
Where it stands now
GAO continued to rate the transformation recommendation as open and partly addressed in 2026 2. The Inspector General's public tracker still listed high-priority data and payment-control recommendations 4.
The temporary pandemic programmes have ended, but recovery, prosecutions and control changes continue. The official record separates GAO's estimated fraud range, state-reported overpayments and amounts established in court 1,45.
Timeline
| Date | Event |
|---|---|
| March 2020 | Congress created temporary unemployment programmes in the CARES Act 1. |
| June 2022 | GAO added unemployment insurance to its High Risk List 2. |
| 12 September 2023 | GAO published its $100 billion to $135 billion estimate 1. |
| 5 April 2024 | The Labor Department issued its transformation plan 2. |
| March 2025 | The Inspector General reported 58 audits and 169 corrective recommendations 4. |
| 23 May 2025 | A federal court sentenced three people in the Georgia case 5. |
| April 2026 | The Labor Department told GAO it was reassessing its transformation approach 2. |
Common questions
How much fraud did GAO estimate?
$100 billion to $135 billion from April 2020 to May 2023 1.
Did the Labor Department agree?
No. It said the estimate was likely overstated, and GAO defended its method 1.
How much did states report recovering?
$6.8 billion in total overpayments, including $1.2 billion classified as fraudulent payments 1.
Are the recommendations closed?
The main transformation recommendation remained open and partly addressed in 2026 2.
Audit cases move on. Each page shows the date we last checked it. Spotted an error or a newer official record? Email [email protected] with the official link.
Sources
- US GAO: pandemic unemployment fraud estimate
- US GAO: unemployment insurance transformation
- US GAO: fraud risks in state-administered programmes
- Labor Department Inspector General: unemployment oversight
- US Justice Department: three sentenced in unemployment case
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